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AI reception for hospitality

Every call answered.
Every booking kept.

Allova answers your phone the moment it rings. It knows your real menu, your real prices, your real availability, and books directly into the system you already use. Daytime, after-hours, high season.

24/7 no voicemail, no hold musicBooks into your existing systemNever invents a price or a slotHands off to your team when it should

What Allova handles

One trained voice on your line, doing the repeatable half of a receptionist's day, so your people keep the half that isn't.

Book & reschedule

Reads live availability from your booking portal and completes the reservation exactly as a guest would online.

Inform with certainty

Prices, durations, hours, policies, directions. Only what your published menu says. If it isn't sure, it says so.

Capture & route

Waitlists, callbacks, and warm transfers to the right person when a caller needs a human.

Absorb the peak

The ten-minute window where every table, room and treatment room calls at once. Allova takes them all.

How it works

No new software for your team. No migration project. Nothing to rip out.

01

Connect

Your phone line forwards to Allova on the hours you choose. It works through the online booking portal your guests already use.

02

Train

We build its knowledge from your live menu, prices and policies, reviewed by you before anything goes live.

03

Shadow

First week it listens and drafts answers alongside your team. You hear every call. Nothing speaks until you approve it.

04

Go live

Start after-hours, expand to the full day when you have heard it out. Every transcript lands in your inbox.

Where it starts

One offer live today; the same engine extends across your operation.

Live offer

Spa Reception →

Treatment bookings, availability, add-ons and spa policy. For day spas, resort and hotel spas.

Next

Front Desk

Room enquiries, rates and reservations for independent hotels and boutique properties.

Next

F&B & Events

Reservations, dietary questions and small-event enquiries for restaurants and banquet lines.

Call your own line. Then call ours.

The only honest way to evaluate a receptionist is to speak to one. We set up Allova on a private demo number, trained on your actual menu, before you commit to anything.

Request a demo line